Lovey massage
Be wary of any signed contracts ! My daughter and her husband signed up. Four months later had not gotten their massages although I had paid the monthly charge each month. When I went to stop the charges on my credit card I was told they had to sign a form for an "early release" I could not even though it was coming out of my credit card. I asked "Since I have paid those monthly bills and you say massage's carry forward can they get the ones they have paid for?" I was told NO. Not a fan anymore!!
I was a customer for 6 months and enjoyed it very much. I received a gift card from there and called to make my appointment. Being a customer previously, you think they would have all my information and would not need my credit card again. 2.5 hours before my appointment, I received a call letting me know that my appointment was bumped. Previously, being a customer and them having my information, you think they would not do that. Massage Envy has lost my business, my company's business, and anyone else that is looking for a place to get a massage. Crappy customer service on your part!!!!!
Deceptive business practices and not the greatest massage therapists. After every massage they tried telling me I need to come in at least every 2 weeks. Only signed up for 6 months but somehow I had to pay for an extra month without membership. Do not sign anything with this company. Probably will be sued at some point.
The facials here are WONDERFUL! My skin was so smooth, felt ten years younger..
Donna Martin
Massage Envy is a US Spa based in Anderson, South Carolina. Massage Envy is located at 3501 Clemson Blvd, Anderson, SC 29621, USA.
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